What to share for a senior family member trip
Tell the team about any preferences that would make the journey more comfortable, such as a calm driving pace, extra time at pickup, or whether the driver will need to wait during an appointment. The team reviews these preferences when matching a driver, and availability is confirmed before assignment.
Give a contact number for a family member as well as the passenger. For recurring trips, mention the usual days and times so the arrangement can be reviewed as one plan.
If the trips are mostly to hospitals or clinics, you can also read about the hospital visit driver service.