How an on-call driver request works
A driver on call is requested when you need one, instead of being employed every day. That suits occasional needs such as an evening out, a hospital visit, an airport run or a day when you would rather not drive your own car. The more notice you give, the easier it is to confirm a suitable driver, so share the date, the pickup time and the pickup address as early as you can.
Tell the team how long you expect to need the driver and whether the plan is flexible. A short local run, a few hours of errands and a full day behave differently when it comes to availability, and an honest estimate of the end time avoids changes halfway through the duty.
Say what kind of car you have, whether it is manual or automatic, and any special need such as a senior passenger or luggage. These details help match the request to a driver who is comfortable with that vehicle.
Requests made at short notice depend on who is free for that route and hour. If the team cannot confirm a driver in time, you are told so rather than left waiting, and you can submit the same request for another slot.